Shipping policy

Shipping Policy

Order Processing:
All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive a confirmation email once your order has been shipped.

Shipping Methods & Delivery Times:
We offer the following shipping options:

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

  • International Shipping: 7–14 business days (may vary depending on destination)

Shipping Costs:
Shipping costs are calculated at checkout based on your location and the selected shipping method. Occasionally, free shipping promotions may apply.

Order Tracking:
Once your order is shipped, you will receive a tracking number via email so you can monitor your package in real-time.

Shipping Restrictions:
Currently, we ship to most countries worldwide. However, some remote locations or restricted areas may not be eligible for delivery. Please contact our support team if you have any concerns about shipping to your address.

Damaged or Lost Packages:
We take great care in packaging our products, but if your order arrives damaged or is lost in transit, please contact us within 7 days of delivery. We will work with you to resolve the issue promptly, either by replacement or refund.

Additional Notes:

  • Delivery times are estimates and may be affected by customs, holidays, or carrier delays.

  • Coffee freshness is important! We ship using packaging that preserves flavor and quality.